Thomas Direct Pty Ltd

Thomas Direct Pty Ltd
Thomas Direct Pty Ltd
Professional Services-RUNAWAY BAY, QLD
Professional Services-Runaway Bay, QLD
Evolving with the market place coming up with new strategies and tactics often copied by others means you have an edge when you engage Thomas Direct as your partner to grow. With over 40 ..
PO Box 616, Runaway Bay, Qld, 4216.
PO Box 616, Runaway Bay, Qld, 4216.
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Evolving with the market place coming up with new strategies and tactics often copied by others means you have an edge when you engage Thomas Direct as your partner to grow. With over 40 years experience see why ,what other organisations are talking about as new findings today we have known of for years, always enhancing and fine tuning to be one step ahead, if you would like to gain access to our years of experience and expertise in lottery and donor fundraising using a telephone strategy and you want to grow your campaigns and increase revenue and profits call on 07 55882 888 or email [email protected] Mission and Vision Mission The Thomas Direct mission is to provide ethical telemarketing services in line with clients' stated needs. We strive to develop and maintain strong, professional, long-term relationships with our clients. These relationships are built on trust and mutual understanding of each other's business and on solid commercial practice. Our relationship with our staff is based on trust, respect and enthusiasm for delivering the best results for our clients. Vision The Thomas Direct vision is to be recognised by the fundraising and business community as a company delivering excellent outsourced telemarketing services. We want to be respected for our high ethical standards and our dedication to serving the needs of the client. Our culture of excellence comes from maintaining a balance between technology and the human element, providing ongoing meaningful work for staff and being ever vigilant for ways to enhance client and staff relations. Company Profile Thomas Direct Pty Ltd is Australia's leading outbound telemarketing company. The respected Queensland family business was established in 1987 as a specialist database direct marketing company and expanded to include outbound telemarketing services in 1990. Today, we employ more than 300 people at our headquarters and make millions of local, national and international calls a year. In 1997, Thomas Direct was the first telemarketing company in Australia to achieve Quality Assurance certification and in 1999 was named a Queensland Government preferred supplier. We pride ourselves on three core principles – ethics, focus and service. Our management and staff strive to encourage the highest standards in both the clients they serve and in their contact with the general public. Clients have audited our services monthly and have set Thomas Direct as a benchmark for others to follow. The company specialises in outbound telemarketing – a separate discipline to inbound calls – and isn't diverted or distracted by other marketing services. And our commitment to service is evidenced by enthusiastic testimonials from our clients and staff. Doug Thomas The CEO Doug is a ‘hands-on' CEO who takes an active interest in all aspects of Thomas Directs' operations. He is responsible for day-to-day operations as well as identifying opportunities for future business growth. He is one of the company's founding staff members and has a practical grounding in all aspects of telemarketing including the management of successful campaigns. An accredited staff trainer, he is responsible for developing Thomas Directs' key strength – motivated and professionally trained staff, who in turn deliver peerless results for clients. Samantha Jones The General Manager As a client, Samantha was so impressed with Thomas Directs' service that she joined the company. She has had an extensive career in sales and marketing, becoming general manager of a major telecommunications company before joining a multinational service industry as state manager. Samantha brings Thomas Directs' corporate goals and ethos into all dealings with clients, taking a genuine interest in client's projects and the results. Michael Ingram The Information Technology Manager Michael is a database design specialist who provides Thomas Direct clients with timely, efficient and effective trend reporting and database solutions. Prior to joining Thomas Direct, Michael owned a company that specialised in database development and custom software solutions for telemarketing, personnel management and reporting software.

Evolving with the market place coming up with new strategies and tactics often copied by others means you have an edge when you engage Thomas Direct as your partner to grow.

With over 40 years experience see why ,what other organisations are talking about as new findings today we have known of for years, always enhancing and fine tuning to be one step ahead, if you would like to gain access to our years of experience and expertise in lottery and donor fundraising using a telephone strategy and you want to grow your campaigns and increase revenue and profits call on 07 55882 888 or email [email protected]

 

Mission and Vision

Mission

The Thomas Direct mission is to provide ethical telemarketing services in line with clients' stated needs.

We strive to develop and maintain strong, professional, long-term relationships with our clients. These relationships are built on trust and mutual understanding of each other's business and on solid commercial practice.

Our relationship with our staff is based on trust, respect and enthusiasm for delivering the best results for our clients.

Vision

The Thomas Direct vision is to be recognised by the fundraising and business community as a company delivering excellent outsourced telemarketing services.

We want to be respected for our high ethical standards and our dedication to serving the needs of the client.

Our culture of excellence comes from maintaining a balance between technology and the human element, providing ongoing meaningful work for staff and being ever vigilant for ways to enhance client and staff relations.

Company Profile

Thomas Direct Pty Ltd is Australia's leading outbound telemarketing company.

The respected Queensland family business was established in 1987 as a specialist database direct marketing company and expanded to include outbound telemarketing services in 1990.

Today, we employ more than 300 people at our headquarters and make millions of local, national and international calls a year.

In 1997, Thomas Direct was the first telemarketing company in Australia to achieve Quality Assurance certification and in 1999 was named a Queensland Government preferred supplier.

We pride ourselves on three core principles – ethics, focus and service.

Our management and staff strive to encourage the highest standards in both the clients they serve and in their contact with the general public.

Clients have audited our services monthly and have set Thomas Direct as a benchmark for others to follow.

The company specialises in outbound telemarketing – a separate discipline to inbound calls – and isn't diverted or distracted by other marketing services.

And our commitment to service is evidenced by enthusiastic testimonials from our clients and staff.

 

Doug Thomas

The CEO

Doug is a ‘hands-on' CEO who takes an active interest in all aspects of Thomas Directs' operations. He is responsible for day-to-day operations as well as identifying opportunities for future business growth.

He is one of the company's founding staff members and has a practical grounding in all aspects of telemarketing including the management of successful campaigns.

An accredited staff trainer, he is responsible for developing Thomas Directs' key strength – motivated and professionally trained staff, who in turn deliver peerless results for clients.

Samantha Jones

The General Manager

As a client, Samantha was so impressed with Thomas Directs' service that she joined the company.

She has had an extensive career in sales and marketing, becoming general manager of a major telecommunications company before joining a multinational service industry as state manager.

Samantha brings Thomas Directs' corporate goals and ethos into all dealings with clients, taking a genuine interest in client's projects and the results.

Michael Ingram

The Information Technology Manager

Michael is a database design specialist who provides Thomas Direct clients with timely, efficient and effective trend reporting and database solutions.

Prior to joining Thomas Direct, Michael owned a company that specialised in database development and custom software solutions for telemarketing, personnel management and reporting software

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