Tech Help Direct

Tech Help Direct
Tech Help Direct
Computers & Accessories-, QLD
Computers & Accessories-, QLD
Tech Help Direct comprises professional I.T. specialists that come to you with solutions for your business and home computer systems. We operate within South East Queensland, guaranteeing t..
Qld,
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Tech Help Direct comprises professional I.T. specialists that come to you with solutions for your business and home computer systems. We operate within South East Queensland, guaranteeing the highest quality and most timely service. No issue is too big or too small... We thrive on helping you!

Background

Tech Help Direct was founded in 2008 by proprietor and I.T. professional, Daniel Herr.  Daniel, with his vast experience, customer loyalty and extensive knowledge-base, has driven Tech Help Direct to be the highest-ranked Apple Consultant Network member in Queensland. Daniel encompasses a diligent, approachable and efficient work ethic, which is directly cascaded down to his entire knowledgable and customer-focused team. This has endorsed the growth of Tech Help Direct over the past years as a result of word-of-mouth marketing from Queensland Apple retail stores and of course our highly valued clients. Our clients comfortably rely on our services with the assurance that objectives are met and their businesses continue to run fluidly.

Our team of specialist IT professionals certify each year with Apple to ensure that our scope of knowledge remains at the pinnacle of the IT market. Tech Help Direct'sservices are very broad. We are specialists in small to medium business and enterprise network management, but also relay the power of this knowledge to the home user. We are affiliated with many hardware and software companies, so that we know and can customise systems to suit the needs of each entity. Alongside companies such as Apple, Cisco Meraki, Microsoft Office 365, Daylite, Xero and many more, we implement solutions that help your business and personal endeavours grow.

Locations

We are a mobile, on-site IT support organisation that is positioned in Southport on the Gold Coast, Queensland. We always have technicians on the road within South East Queensland who come to you for IT support services. We serve clients between the Gold Coast, Brisbane and Tweed Heads, including suburbs (and surrounding suburbs) like:

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Map
Satellite

Gold Coast

 Southport

 Bundall

 Mermaid Beach

 Broadbeach

 Surfers Paradise

 Labrador

 Paradise Point

 Hope Island

 Sanctuary Cove

 Ashmore

 Burleigh Heads

 Robina

 Mudgeeraba

 Tallai

 Miami

 Runaway Bay

 Nerang

 Currumbin

 Tugun

 Kirra

 Oxenford

 Tamborine

 Helensvale

 Palm Beach

 Carrara

 Coomera

 Gaven

 Elanora

 Main Beach

 Tallebudgera

 Varsity Lakes

 Arundel

Brisbane

 Brisbane City

 Kangaroo Point

 Bowen Hills

 Fortitude Valley

  Herston

 Highgate Hills

 Kelvin Grove

 Paddington

 New Farm

 Newstead

 Red Hill

 South Brisbane

 Spring Hill

 Capalaba

 West End

 Woolloongabba

 Carindale

 Cannon Hill

 Hawthorne

 Wynnum

 Manly

 Morningside

 Stradbroke Island

 Norman Park

 Tingalpa

 Camp Hill

 Coorparoo

 Kenmore

 Indooroopilly

 Kedron

 Albany Creek

 Milton

Brisbane (Southern)

 Acacia Ridge

 Annerley

 Coopers Plains

 Darra

 Drewvale

 Durack

 Eight Mile Plains

 Fairfeild

 Greenslopes

 Holland Park

 Macgregor

 Mount Gravatt

 Nathan

 Rochedale

 Rocklea

 Salisbury

 Sinnamon Park

 Sunnybank

 Yeronga

 Logan

 Beenleigh

 Yatala

 Beaudesert

 Browns Plains

 Kingston

 Greenbank

 Daisy Hill

 Tanah Merah

 Slacks Creek

 Cornubia

 Cedar Grove

 Underwood

 

Northern NSW

 Tweed Heads

 Coolangatta

 Pottsville

 Byron Bay

 Kingscliff

 Cudgen

 Salt

 Casuarina

 Cabarita

 Hastings Point

 Terranora

 Bilambil

 Banora Point

 Fingal Heads

 Murwillumbah

 

Our Business Mission

We offer an array of services to support and simplify most forms of technical difficulties for SMB-large enterprise and home users (click here to find out more). Our business mission is to assist customers in the most timely and professional manner available to the South East Queensland and Northern New South Wales technical support market. We pride ourselves upon diligence and integrity, which coincides with the respect that we have attained from our repeat clients.

Training & Certifications

We are a proud and dedicated member of the Apple Consultants Network which means that we are committed to staying up to date with the latest Apple Certifications. This ensures that we know what we are doing when configuring your server, network, iOS devices and Mac.

Click here to view our page on the Apple Consultants Network. To uphold our “Server and Networking” status, each year we complete the following certifications:

Apple Certified Technical Coordinator (ACTC)

Apple Certified Support Professional (ACSP)

Apple Certified Mac Technician (ACMT)

We are dedicated to network infrastructure and security, so we are partnered with companies like Cisco Meraki and Aerohive to facilitate the needs of scalable enterprise, education departments and healthcare industries.

Mac Service Brisbane

Gold Coast Mac IT Support

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