Tech Help Direct

Tech Help Direct
Tech Help Direct
Computers & Accessories-, QLD
Computers & Accessories-, QLD
Tech Help Direct comprises professional I.T. specialists that come to you with solutions for your business and home computer systems. We operate within South East Queensland, guaranteeing t..
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Tech Help Direct comprises professional I.T. specialists that come to you with solutions for your business and home computer systems. We operate within South East Queensland, guaranteeing the highest quality and most timely service. No issue is too big or too small... We thrive on helping you!


Tech Help Direct was founded in 2008 by proprietor and I.T. professional, Daniel Herr.  Daniel, with his vast experience, customer loyalty and extensive knowledge-base, has driven Tech Help Direct to be the highest-ranked Apple Consultant Network member in Queensland. Daniel encompasses a diligent, approachable and efficient work ethic, which is directly cascaded down to his entire knowledgable and customer-focused team. This has endorsed the growth of Tech Help Direct over the past years as a result of word-of-mouth marketing from Queensland Apple retail stores and of course our highly valued clients. Our clients comfortably rely on our services with the assurance that objectives are met and their businesses continue to run fluidly.

Our team of specialist IT professionals certify each year with Apple to ensure that our scope of knowledge remains at the pinnacle of the IT market. Tech Help Direct'sservices are very broad. We are specialists in small to medium business and enterprise network management, but also relay the power of this knowledge to the home user. We are affiliated with many hardware and software companies, so that we know and can customise systems to suit the needs of each entity. Alongside companies such as Apple, Cisco Meraki, Microsoft Office 365, Daylite, Xero and many more, we implement solutions that help your business and personal endeavours grow.


We are a mobile, on-site IT support organisation that is positioned in Southport on the Gold Coast, Queensland. We always have technicians on the road within South East Queensland who come to you for IT support services. We serve clients between the Gold Coast, Brisbane and Tweed Heads, including suburbs (and surrounding suburbs) like:

Map data ©2015 GBRMPA, Google

Gold Coast



 Mermaid Beach


 Surfers Paradise


 Paradise Point

 Hope Island

 Sanctuary Cove


 Burleigh Heads





 Runaway Bay








 Palm Beach





 Main Beach


 Varsity Lakes



 Brisbane City

 Kangaroo Point

 Bowen Hills

 Fortitude Valley


 Highgate Hills

 Kelvin Grove


 New Farm


 Red Hill

 South Brisbane

 Spring Hill


 West End



 Cannon Hill





 Stradbroke Island

 Norman Park


 Camp Hill





 Albany Creek


Brisbane (Southern)

 Acacia Ridge


 Coopers Plains




 Eight Mile Plains



 Holland Park


 Mount Gravatt





 Sinnamon Park







 Browns Plains



 Daisy Hill

 Tanah Merah

 Slacks Creek


 Cedar Grove



Northern NSW

 Tweed Heads



 Byron Bay






 Hastings Point



 Banora Point

 Fingal Heads



Our Business Mission

We offer an array of services to support and simplify most forms of technical difficulties for SMB-large enterprise and home users (click here to find out more). Our business mission is to assist customers in the most timely and professional manner available to the South East Queensland and Northern New South Wales technical support market. We pride ourselves upon diligence and integrity, which coincides with the respect that we have attained from our repeat clients.

Training & Certifications

We are a proud and dedicated member of the Apple Consultants Network which means that we are committed to staying up to date with the latest Apple Certifications. This ensures that we know what we are doing when configuring your server, network, iOS devices and Mac.

Click here to view our page on the Apple Consultants Network. To uphold our “Server and Networking” status, each year we complete the following certifications:

Apple Certified Technical Coordinator (ACTC)

Apple Certified Support Professional (ACSP)

Apple Certified Mac Technician (ACMT)

We are dedicated to network infrastructure and security, so we are partnered with companies like Cisco Meraki and Aerohive to facilitate the needs of scalable enterprise, education departments and healthcare industries.

Mac Service Brisbane

Gold Coast Mac IT Support

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