LTD Bus & Truck Rentals

LTD Bus & Truck Rentals
LTD Bus & Truck Rentals
Rental Service-ASHMORE, QLD
Rental Service-Ashmore, QLD
At LTD Bus & Truck Rentals our customer service and knowledge in the field is what sets us apart from our competitors. When you call to book a vehicle with LTD, you are speaking to someone w..
13 Hinde Street, Ashmore, Qld, 4214.
13 Hinde Street, Ashmore, Qld, 4214.
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At LTD Bus & Truck Rentals our customer service and knowledge in the field is what sets us apart from our competitors. When you call to book a vehicle with LTD, you are speaking to someone who has extensive knowledge in the commercial vehicle industry, not just someone at a reservations call centre.
Q: Do I need a credit card to rent a LTD Vehicle?
A: LTD Requires a bond on a credit card or visa/MasterCard debit card of $500 for utes, vans, 3 Tonne Trucks, !2 Seat buses and 25 seat Buses. A $1000 bond for 6 Tonne Trucks, 8 Tonne Trucks, 40 Seat Buses and 57 Seat Buses.
 
Q: How long does it take to get my bond money back?
A: Credit card bonds are refunded back to our customers the as soon as the vehicle is checked in by a LTD representative, however your bank can take up to 4 working days to clear the money back into your account.
 
Q: Do you charge my credit card on pickup?
A: We will Charge the rental amount + bond at time of pickup. Bond money less any additional charges will be refunded back to the credit card on check-in of the vehicle.
 
Q: Can I rent a Luggage trailer?
A: LTD does not rent luggage trailers on their own, however we can supply a luggage trailer FREE of charge if you hire one of our buses.
 
Q: Do I need to pay for my Tolls?
A: LTD encourages renters to use their own Toll transponders if they have one. If you don't have a transponder just drive through the toll way. All LTD Vehicles are registered for number plate recognition. You will be charged for the toll amount plus video fee.
 
Q: Do I need a special licence to drive a mini bus or large coach?
A: You can drive any of LTD's 25 seater buses with a LR Licence, Large Coaches from 40 seat to 57 seaters with a MR Licence, These is no special bus licence required to drive these coaches.
 
Q: What will i get charged if I don't bring back the vehicle full of fuel?
A: Unlike other rental companies LTD does not charge any extra for refueling a vehicle.
 
Q: Can I bring back my hire vehicle after you have closed?
A: LTD offers after hours return so you don't have to come in early the next morning after that big move or wedding celebration.
Every LTD vehicle has a key to our yard attached to the vehicles key ring. Just open the padlock, bring your vehicle inside and park it in a car park or out of the way from any cars or buses that might need to leave during the night. Lock the gate and place the keys down the drop chute next to the letter box. You are still fully liable for the vehicle untill it has been checked in by a LTD representitive. LTD will check in the vehicle the next morning and refund any monies owing back to the customer.
 
Q: What do I do if I have an accident?
A: Customers must contact LTD as soon as possible to report any accident or damaged sustained to any vehicle involved in an accident. Make sure that you get as many details as possible from any third parties (Photos of drivers licence, Damage, phone numbers of people involved and address where accident happened) Report to LTD and come in and complete an accident report form. We can attach this to your rental agreement in case of any further enquiries regarding the accident. 
 
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